Sentry notifications in Individu

Availability

Live Sentry notifications are in a private pilot for the app-owner organization. Public installation requires Sentry review and approval. Connecting Sentry for assistant tools does not by itself enable live notifications; eligible connections show a separate notification connection button. Polling remains the fallback where live delivery has not been verified.

Connect your account

Sign in to Individu, open Apps, choose Sentry, and connect your own Sentry account. When live notifications are available for your connection, choose Connect live notifications and authorize the Individu notifications integration for the same Sentry organization. You need permission to install integrations in that organization; your organization may require an administrator.

Individu checks that the notification installation and your connected Sentry account refer to the same organization, and uses only projects accessible through both. You do not need to create or paste a webhook URL.

Choose useful alerts

Enable the New issue event in your Sentry connection settings. The supported live event is a newly created Sentry issue in an authorized project. Changes to existing issues, deployment updates and every recurrence of an existing error are outside this event’s coverage.

Individu filters duplicates, historical events and disabled events before assessing whether a candidate merits a notification. Ordinary notifications can be grouped for approximately 30 seconds, with a maximum batching wait of 60 seconds. Your notification preferences, usage allowance and active-conversation deferral still apply.

Check delivery or disconnect

A connection may show Live, Partial coverage, Polling or Setup required. Partial coverage means some events or projects still use a fallback. If authorization expires or access changes, reconnect your own account when prompted; Individu keeps unverified resources on fallback rather than assuming complete coverage.

Turn off New issue to stop those notifications, or disconnect Sentry from Individu’s connection settings. You can also remove the Individu notifications integration in your Sentry organization’s integration settings.

Privacy and support

Individu uses read access to organization, project and issue information needed to verify and assess notifications. Connecting live notifications does not grant issue-editing permissions. Credentials are encrypted in Individu’s connection store. Read our Privacy Policy and Terms for data handling and account controls.

For setup or delivery help, email support@individu.ai. We aim to reply within a few business days. Include the provider and the delivery status shown in Individu; never send passwords, API keys or signing secrets.